In today’s time, technology is reaching those heights where if your business is not using it for the ease of your customers and employees, it’s not going to last long. Now, businesses have greater options for effective communication, increasing productivity, as well as saving costs by automating operations and processes. All kinds of industries and organisations around the world are transforming their businesses by making the optimum use of Information Technology.

One aspect of technology which is ruling most of the business operations in a wide range of industries is Artificial Intelligence. The aviation industry is one of the many industries, which is quick to adopt any advancement in the information technology sector for easing its operations. We have listed some areas where AI can take over the functioning to new heights:

Flight Maintenance and Ease of Operations
Taking care of an aircraft is not an easy task. It requires an extensive approach and if not done properly can lead to a huge amount of expenditure. However, aviation companies can consequentially optimise their operations through AI-powered mechanisms. This can help in the following areas:

1. Predicting flight delay due to weather changes and airport conditions
2. Fare fluctuation and ensuring optimum booking status of the flight
3. Analysing flight routes
4.  Avoiding any disruption in the travel

Ticketing System
Ticket prices for a flight can vary from time to time and they change almost every hour of the day. This variation occurs due to the various happenings around the world, such as:

1.     Weather conditions
2.     Political factors
3.     Social factors
4.     Economic factors

AI can efficiently help in tacking these factors and setting the most competitive price without affecting the profitability of the company.

Crew Scheduling & Roster Management
It’s not an easy task to assign crew members on a flight. It takes a huge amount of efforts. However, AI can take care of this through roster management by taking note of various factors, such as the availability and qualifications of the crew members. Thereby, assigning the most suitable employee for a particular flight.

User Experience
A company depends on its customers to thrive. Therefore, it is important to provide an exceptional experience to the customers.

AI can help in increasing customer engagement and improving the overall flight experience. Recording travel history, purchase pattern and behavioural changes can help the companies in providing tailor-made recommendations to its customers. AI can also be used for taking feedback and valuable insights for improving customer experience, thereby ensuring customer loyalty.

Ease of Communication
When it comes to the aviation industry, communication can sometimes become an issue as it involves coordination between authorities belonging to different regions speaking different languages. Therefore, AI can simplify the operation of this coordination between ATC (Air Traffic control) staff and the airline staff by providing a real-time transcript of the audio communication.
AI in the aviation industry is aggressively transforming the way companies approach their operations and data, thereby improving operational efficiency and customer experience, which stand to be the core of every aviation company.

RayMach Technologies Pvt Ltd provides business consulting along with products and services tailored to the Aviation industry. Thriving on the vision of optimising and automating business operations and processes, it emphasises the scope of improvement in different departments including crew management, flight management, engineering, revenue, etc.

To know more about how you can improvise your aviation business operations along with keeping in mind the profitability aspect, drop us a mail at support@raymach.in